eiPortal for Healthcare Integration
A Self-Service, Automated Interface Testing, Validation and
Customer Implementation Resource
Reduces the Time and Effort of Customer Implementations By 80%
The eiPortal provides huge IT savings for any agency or organization that offers a standard set of interfaces, file formats, or web services for consumption by many customers. Manual and resource intensive processes can be replaced by the eiPortal and benefit HIEs, Medical Labs, Software Providers, State Agencies, Medical Device or Equipment Manufacturers and Payers (learn about who can benefit).
Watch a 5 minute presentation
With the eiPortal, automation and self-service dramatically frees your staff up from all but implementation unique communication with your customers. State Agencies can conduct Meaningful Use certification for disease, immunization and lab reporting for their hospitals and practices in real-time. They can also certify the conformance of these messages against national standards and their internal processing requirements and have the eiPortal automatically issue providers a certificate of attestation.
The eiPortal addresses every aspect of customer implementation from the distribution of interface requirements and the associated files to automated testing and validation of messages and simulated responses to inbound messages.
With an eiPortal your staff:
- No longer needs to individually send customers your implementation
specifications and files. An online repository provides everything
required to configure an interface to your system. Simply publish
these to the eiPortal once, send customers the URL and you’re done.
- No longer needs to individually desk-check sample data payloads.
Automated validation replaces time-intensive and tedious desk
checking by your staff.
- No longer needs to field customer questions by email and phone.
The eiPortal provides actionable error messages that tell your
customers not just that a problem occurred, but also how to fix it.
- No longer needs to spend hours tracking down why a customer’s
message failed a test. The eiPortal displays a customer self-service
log of messages that replaces manual troubleshooting by your staff.
- No longer needs to hand-hold customers through implementations.
The eiPortal is fully automated to provide self-service integration with
Help screens and Tutorials offering assistance every step of the way.
The eiPortal combines a rich, intuitive, web-based GUI with a cloud app that provides your customers with everything they need to configure, test and validate interfaces to your organization's system including simulated responses to inbound messages.
6 Easy Steps to Getting Your
Customers Implemented Via the eiPortal
Step 1. Customer Registers on Your eiPortal
Provide your customer with the URL to your eiPortal where they fill out a simple form, register and login. A rich, graphical user interface makes the eiPortal easy to use. Help screens get them on their way fast. Tutorials walk them through using the eiPortal. A video demo shows them the eiPortal, step-by-step.
2. Customer Downloads Your Implementation Materials
The “Documentation” tab provides customers with a web repository that includes everything they need to interface with your system – sample files, implementation guides, interface templates and any other documentation you wish to provide, along with your organization’s contact information. Note: Publishing your oganizagtion's materials on the eiPortal is easy. An intuitive Wizard gets your materials up in minutes and it's all perfectly organized.)
3. Customer Configures the Interface to Your System
Using the downloaded materials, the customer configures the interface using their existing integration tools, or optionally, PilotFish’s eiConsole for Healthcare graphical interface engine IDE. (Shown above the eiConsole’s graphical, drag & drop Data Mapper.)
4. Customer Tests Their Message(s) Automatically
Once your customer has configured their interface they return to your eiPortal. The “Send Message” tab presents them with the option to copy and paste their sample message or to select a file for testing. They click “Send Message” to initiate automated testing.
5. Customer Reviews Validation Results
The “Validation" tab presents a filterable/sortable list of every message they have sent. Messages with a green checkmark have passed validation rules or defined tests. Messages with a red "X" have failed. Messages can be expanded
to review their contents and to view specific validation errors. Actionable error responses tell your customers how to fix a problem, not just that one occurred.
Within VALIDATION the ACTIONS tab provides emulation of requests and responses so customers can test not only the messages they create,
but those their systems must be able to consume.
They continue to tweak and test until all validation rules are passed.
6. Customer Deploys the Interface
When satisfied with their self-testing (all validation results show green check marks) your customer contacts your technical representative for final integration
testing and production deployment.
The eiPortal – Proven, Flexible and Customizable
The eiPortal is powered by PilotFish's proven technology used by Fortune 500 companies and Government. The eiPortal can be customized to meet the unique branding and validation, authentication and message certification needs of organizations. Further customization to support unique security and transmission
protocols, reporting requirements, and endpoint system simulations is also available. The eiPortal can be utliized by State Agencies that need to meet Federal Meaningful Use requirements. In as little as 4 weeks you can be up and running.
For an illustrated example of setting up and using the eiPortal click here.
- Relieves your IT resources from repetitive communication and testing activities
- Provides your customers with 24/7 automated support for testing and validation
- Eliminates 80% of the time and effort required to interface with new customers
To find out more about how an eiPortal can help your organization leverage automation, self-service testing and validation please contact us at:
860 632-9900 x 511 or email us at: Demo@PilotFishTechnology.com