Software & Services That Enable the Integration of Disparate Systems Using Common XML Standards
Mastering the Art of Developing, Testing, Deploying, Managing, Maintaining and Monitoring Interfaces
“I hear and I forget. I see and I remember. I do and I understand.” Confucius – 551-479 BC
PilotFish training is provided with the objective of enabling users of our products to master the art of developing, testing, deploying, managing, maintaining and monitoring interfaces. While ongoing support is always available if needed, companies that complete the training should be fully capable of building and maintaining interfaces independently of PilotFish.
Training is provided using a combination of on-site and off-site support from PilotFish. It includes classroom, hands-on and Webex-based delivery.
New Customer Training
Training for new customers is handled in three phases.
Phase 1 - Off-Site
Phase 2 - On-Site
Phase 3 - Off-site
It is always our preferred approach to enable hands-on training whenever possible. As such, if training is directed toward a new member of an existing project team, we would encourage employing the same steps as employed for a new customer (as outlined above). The primary difference is that it would be a new interface rather than a whole new implementation.
For existing members of a project team that want to receive advanced training on certain components of the software, there is specific training available that can be supported at the customer site, via Webex or in a classroom environment. Some of the specific areas for which training is available include: