Insurance Integration Solutions with PilotFish Middleware

Case Studies of Insurance Integration Success


Partnering with PilotFish allows leading solutions providers across the insurance industry to leverage modern integration strategies and solutions for a competitive advantage. PilotFish Integration Solutions have met every insurance integration challenge – legacy systems, data silos, standards, new technologies, big data, constrained resources, connectivity issues and more. Our case studies detail how we have helped organizations solve their integration challenges, implement systems faster and improve revenues.

You’ll see how the flexibility that we have architected into our integration engine solutions allows us to adapt to any environment and requirement as well as to changing insurance markets. It has also enabled us to leverage new technologies to provide opportunities for greater operational efficiencies, gains in productivity and better system performance.

PilotFish is the only integration solution that supports all insurance lines of business: Life, Annuities, Health, Reinsurance and Property & Casualty. No other integration product suite offers the direct and comprehensive built-in support for ACORD as well. Whether Cloud, Software as a Service (SaaS), on premises or hybrid – PilotFish has served the insurance industry for 18 years by providing leading solutions to meet insurance’s changing integration needs.


ACORD Policy Data Transformation

High Volume Insurance Processing Case Study

In this case study, you’ll learn how a Canadian insurance group leveraged the PilotFish Integration Engine solution to read in and parse data for electronic distribution to over 30 agencies and MGAs. In doing so, PilotFish was able to demonstrate the performance and scalability of an eiPlatform interface and deliver an affordable solution on a technology stack with plenty of room for future growth. Massive Insurance Policy Data Transformation Scaled Up and Accelerated >


Agency Integration and Product Bundling

Insurance Agency Integration & Product Bundling with PilotFish

Learn how this leading software provider achieved faster implementations with fewer resources at less cost with the PilotFish Integration Engine Solution. Growing external client demand now was successfully met with the performance and scalability of PilotFish’s eiPlatform. Increasingly inefficient home-grown integration solutions were replaced after partnering with PilotFish. Within six months of inaugurating the new integration platform, significant new business was closed – made possible by bundling and white labeling PilotFish’s modern architecture. Software Provider White-Labels Integration Platform to Reduce Costs and Grow >


Lab ACORD & HL7 Integration

Data Integration of HL7 & ACORD data for Medical Lab using PilotFish Integration Engine

One of North America’s largest labs was on the verge of being buried under a mountain of requests for integration from insurance providers, hospitals, other labs and government entities. In this case study, learn how they partnered with PilotFish to reduce their backlog with a unified approach to data transformation and transmissions to reach the peak of integration capability. Major Lab Leverages Superior Single Integration Solution for Every Implementation >


Laboratory Integration

Data Integration Lab Case Study

Real-time data integration and ensuring data integrity was critical to the success of a newly-acquired division of a global clinical testing laboratory that performs hundreds of thousands of tests every day as well as deals with huge volumes of data from many disparate systems. Extremely tight timelines and new systems being developed in concert with the implementation of PilotFish plus a lack of ACORD expertise and IT infrastructure from the acquired firm posed a unique set of challenges. The client relied on PilotFish as their preferred partner because of their expertise and the underlying technology, along with their outsourced services team to implement the solution. Global Clinical Testing Lab Partners for Integration Architecture and ACORD Expertise >


Carrier Data Integration – MIB Upgrade

Enterprise Data Integration for Insurance Carrier

MIB was sunsetting their prior means of electronic communications with their membership for MIB Inquiries, Results and Updates and implementing ACORD standards for messaging.  This meant that all MIB members (including the carrier client) had to support ACORD-compliant, SOAP Web Service communications if they wanted to continue benefiting from their MIB membership. With a date looming for the cutover, time was of the essence. The carrier needed a proven solution that could also be implemented quickly. Carrier Integration Advantage Gained in MIB ACORD Upgrade >


TPA Automates Claims Processing

Claims Processing Automated for TPA
Employers are increasingly turning to Third Party Administrators (TPAs) to rein in rising healthcare costs and help improve employee health. Processing medical insurance and prescription claims, determining eligibility, managing plans, expenses and wellness programs have traditionally been very resource intensive processes. Transformational change was made possible by leveraging PilotFish’s integration engine solution. Automating these processes and making strategic use of data and analytics allowed this leading TPA to improve customer service, deliver value and design sustainable benefit plans to its booming employer client base. TPA Integrates EDI 834 Fast, Ensures Data Quality, and Cut Costs >

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